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FAQs

Frequently Ask Questions

Common Questions

Most Popular Questions

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 Atlantis Logistics offers a range of logistics services including air delivery, ground shipping, temperature-controlled transport, dedicated cargo charters, LTL/FTL freight services, and consolidated cargo solutions.
A: You can easily request a quote by visiting our website and filling out the quote request form or by contacting our customer service team directly.

 

A: Yes, we provide both domestic and international shipping services, with a presence in the United States, Canada, and India.

 

A: Yes, we offer temperature-controlled vehicles and storage options to ensure that your sensitive goods are transported in optimal conditions.

 

A: LTL (Less-than-Truckload) is for smaller shipments that don't require a full truck, and your cargo is combined with others. FTL (Full-Truckload) is when your shipment takes up the entire truck, providing direct delivery without sharing space.

 

A: You can track your shipment using the tracking number provided at the time of shipment. Simply enter the tracking number on our website or contact customer service for real-time updates.

 

A: Typically, you will need a commercial invoice, packing list, bill of lading, and any necessary customs documents. Our team will guide you through the process to ensure all paperwork is in order.

 

A: Yes, we provide comprehensive customs clearance services to facilitate smooth and efficient cross-border shipping for our clients.

 

A: Weight and size restrictions vary depending on the mode of transport (air, sea, or ground) and the destination. Please contact us with specific shipment details, and we’ll guide you through the options.

 

A: Yes, we offer dedicated cargo charters for time-sensitive and large-scale shipments. Our team can arrange tailored solutions based on your timeline and cargo requirements.

 

A: Our ground shipping services cover major cities and regions in the United States, Canada, and India. We also offer cross-border services between these countries.

 

A: Yes, we offer cargo insurance to provide additional protection for your goods during transit. Our team will help you select the right coverage for your shipment.